If you made an accidental purchase from one of our games to your iTunes account, here's what you need to know.
Though the purchase was made through our game, the payment is processed by the iTunes Store. Payments in your iTunes account are not managed by King, but by Apple. For the security of your account, iTunes has not granted us access to their payments system.
Therefore you should contact Apple directly to report the accidental purchase and request a refund. Open the purchase email confirmation from Apple and tap the 'Report a problem' link in the email to begin the refund request process.
If you don't have the email in your inbox, just visit your iTunes account and tap 'Report a problem' next to the item in your purchase history. Alternatively, here is a link where further guidance can be found on reporting a problem to Apple: https://support.apple.com/en-us/HT204084
We also strongly recommend that you take a moment to secure your device against accidental purchases, so you don’t have any more sudden surprises. Please follow Apple’s guide on how to do this here: https://support.apple.com/en-us/HT204396